Run
The unglamorous stuff, done properly.
Managed IT, Microsoft 365, cloud and networks — the daily work that keeps a business moving. We monitor, maintain and respond so your team spends zero time on infrastructure problems they didn't sign up to solve.
Run is everything that keeps the lights on. The laptops that boot, the email that sends, the network that doesn't drop in the middle of a Teams call. When it's done well you barely notice it, which is rather the point.
We watch your systems around the clock, patch them before they break, and pick up the phone when someone's stuck. Your team gets on with their job instead of fighting their tools. No internal IT person required — though if you have one, we're happy to work alongside them.
Managed IT & Helpdesk
Proactive monitoring and a real helpdesk staffed by people, not a ticket queue. Patch management, 24/7 automated alerting, and remote support with a backup path so we can reach your machines even when one route is down. Asset tracking is included free for every client — not an upsell.
Managed Devices & Endpoints
Every laptop, desktop and phone patched, encrypted and centrally managed. A lost device gets wiped remotely; a new starter is set up before their first day.
Microsoft 365
Licensing, migration, configuration and ongoing administration. Exchange, Teams and SharePoint managed as a whole, not in isolation.
Cloud & Hosting
Azure, AWS and Vultr environments designed, migrated and managed — or hosted on Electrify, our own platform. Hybrid and on-prem included; we work with what you have.
Networks
Wired and wireless networks on Ubiquiti UniFi and Cisco Meraki — for offices, warehouses and multi-site operations. We've built national-scale networks with uptime we stand behind.
Connectivity & Failover
Business internet, SD-WAN and automatic failover so the office stays online when a line drops. Plus software-defined mesh VPN — we've deployed Tailscale at scale to link sites, remote staff and cloud without the legacy-VPN headaches.
VoIP & Telephony
Fibre, broadband and mobile (powered by Spark) through to a full Yeastar cloud PBX. Most IT firms install the same popular PBX on autopilot — we'd rather not bet your phones on a vendor known lately for price hikes and features quietly disappearing. Yeastar just works, and stays put.
Procurement
HP and Apple procurement, staging and deployment. One supplier for devices, accessories and peripherals, with lifecycle tracking built in.
No mystery, no theatre
- 01
A real conversation
You talk to someone who does the work, not a salesperson. We figure out what's actually going on before anyone quotes anything.
- 02
We map what you've got
A proper look at your systems, your risks and what's quietly costing you. You get a plain-English picture, whether or not you sign up.
- 03
Agreed before we start
Scope and price on the table up front. No surprise invoices, no scope creep you didn't approve.
- 04
We run it, and we answer
Day to day, you get the person who fixes it. No tier-one call centre reading from a script, no ticket vanishing into a queue.
Pick the shape that fits
Fully managed
We're your IT department. No internal IT person to hire, no helpdesk to staff — you call us, we own it end to end.
Co-managed
You've got an IT person or a small team. We back them up: cover the gaps, take the heavy and after-hours work, and give them senior people to lean on.
By the project
A migration, a build, a security uplift, a one-off. Scoped, priced and delivered, with no ongoing commitment required.
Whichever shape fits, it's month-to-month. No multi-year lock-in. Clients stay because the work holds up, not because a contract says they have to.
Multiple national networks engineered with then-unproven approaches — running with uptime we're proud to stand behind.
Straight answers
We already have an IT person. Do we have to get rid of them?
No. Plenty of our clients have internal IT and we work alongside them — covering the after-hours and specialist work, backing them up when they're on leave, and giving them senior people to call. We make their job easier, not redundant.
Are we locked into a long contract?
No. It's month-to-month. If we're not earning our keep you can leave. Most clients stay for years because it works, not because they're stuck.
Who actually answers when something breaks?
One of us. No offshore call centre, so when you call you get someone who knows your setup and can fix it — not a script reader logging a ticket.
Do we have to move everything to the cloud?
Only if it makes sense for you. We work with what you've got — on-prem, cloud or a mix — and change things when there's a real reason, not because it's on a vendor's roadmap.
What size business is this for?
We run IT for over 300 New Zealand firms, from a handful of staff to multi-site operations. The work scales. The part where you get a real person doesn't change.