VoIP & Telephony

A business phone system that doesn't hold your calls hostage — Yeastar cloud PBX, plus mobile powered by Spark.

Overview

Most IT providers install the same cloud PBX by default because it's familiar. We stopped doing that when the vendor started quietly removing features and raising prices on customers already locked in. Your phone system is not the place to bet on a vendor with that track record.

We run Yeastar — a capable, stable cloud PBX that doesn't require a subscription to things you already paid for. Auto-attendants, hunt groups, voicemail, call recording, desk phones and softphones all work without argument. Mobile is powered by Spark where clients need it. We've also built national-scale voice infrastructure from scratch, so we know what a phone system that actually holds up looks like.

What's included
  • Yeastar cloud PBX, configured for your call flows — auto-attendants, hunt groups, ring strategies
  • Voicemail, call recording and call reporting as standard
  • Desk phones and softphones set up and supported
  • Number porting from your existing provider, handled without the usual pain
  • Mobile connectivity powered by Spark for staff who need it on the go
  • Ongoing administration — changes to call routing, adding users, adjusting hours
What it runs on
Yeastar
Common questions

Quick questions

We're already on a cloud PBX. Is it worth switching?

Depends what you're paying and what you're getting. If your current provider has been raising prices, cutting features or you're locked into a per-seat model that doesn't reflect how you work — yes, it's worth looking at. We'll give you an honest comparison.

Can you port our existing numbers across?

Yes. Number porting is part of the migration. We manage the process with the carrier so you don't lose your numbers and you don't lose calls during the changeover.

What's the difference between a desk phone setup and a softphone?

A desk phone is a physical handset on your desk. A softphone is an app on your computer or mobile. We set up whichever suits how your team works — most businesses use a mix of both.

Part of Run

The unglamorous stuff, done properly.

Managed IT, Microsoft 365, cloud and networks — the daily work that keeps a business moving. We monitor, maintain and respond so your team spends zero time on infrastructure problems they didn't sign up to solve. All of Run →

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